Frequently
Asked Questions
General Questions
How do people find my article on the JabberPress website?
Jabberpress provides many ways for people to find your article.
First, all new articles can be published to our home page so that
they can be seen by anyone visiting our site. Second, articles that
are published under one or more locales are accessible from the
"City Search" tab; either by selecting the appropriate locale or
performing a search of articles within a region. Finally, articles
are also available from a users personal JabberPress.com home page.
How do I get to a users personal home page?
A users home page is located at "http://www.jabberpress.com/home/user_name_here" replace "user_name_here"
with desired user). Also, a users "Home Page" can reached by clicking any link
identifying the author of an article, or a user making a comment.
An exception to this rule is if the author is published under someone
else's account. In that case, the link will point to the "Home
Page" of the publisher.
Can I link to my article from outside of JabberPress?
Yes. All articles at JabberPress have permanent links that can
be bookmarked or referenced from another site.
What is an "Extra"?
The "Extra" page is intended for stand alone articles that address
your readers directly. They can be informative or present a point
of view without focusing on news related issues. These traditional
style blog entries are loaded under the "Extra" tab on the users
personal web page and do not appear elsewhere jabberpress site.
Creating Articles
How do I create a new article?
Articles can be created and updated from the "Journal" tab in the
App Manager. For a quick tutorial on creating articles, see Getting
Started.
How do I create an article that can be edited by other people?
Jabberpress was specifically developed to allow collaboration between
authors, editors, publishers, and anyone else you choose. The easiest
way to collaborate is to add users to your account and assign them
the "editor" role. This role is pre-configured to allow
a user to modify any article on your account that has not been assigned
the "private" access privilege. In addition, you can choose to have
an article published by another account. In this case, the publisher
will also have editing privileges.
Can I use HTML tags in my article?
Yes. In most cases, tags are not allowed because they may interfere
with the look and layout of our website. However, the following
limited set are permitted:
<em>ITALICS</em>,
<strong>BOLD</strong>,
<blockquote>Indented text block</blockquote>,
<intro>Initial article text</intro>
Note: The "intro" tag is a proprietary
jabberpress html extension. Authors can use this tag to limit the
opening block of text to a meaningful statement or set of paragraphs.
The tag is useful when an article is displayed in a journal style
page like "Extra". A link will appear after the intro
text for accessing the full article.
How do I include hyperlinks in my article?
(This section is under revision)
Hyperlinks are created automatically by our content service. To
create a hyperlink, include the full path of any URL that needs
to have a link. This includes the protocol like "http://".
For example:
http://www.mywebdomain.com/content/something.html
How do I add an image or picture to my article?
(This section is under revision)
To add an Image, upload the image using the "Image" resource
page under the "Journal" tab. Make sure that the uploaded
image is saved as "public" and "active". Then,
open the article record and select the "change" link under
the photo field. This will open a list of available images (including
the one just uploaded). Select the image by clicking it.
Does JabberPress.com own my articles?
No. JabberPress is a blogging service. We do not assert ownership
of content created by you. All account holders at JabberPress.com
give us and our parent company, Produx House, Corp., certain rights
to use content as described in our "Terms
of Service" agreement.
Publishing Articles on JabberPress.com
How do I publish my article?
To publish an article on Jabberpress, you must first make your
article available to the general public. While viewing your article
in the app manager, click the "Edit" button. Then, change
the article status field to "active" and the access field
to "public". Then, click the "Save" button to
apply changes.
Now, click the "Publish" button near the top of the page.
On the publishing page, click the "Earth" icon button
and choose a locale from the drop-down menu. Once you have found
the appropriate locale click the "Add" button. With a
basic account, an article can be published in up to twenty locales
at one time.
What is a "Locale" and why do I need to publish to one?
A locale identifies a state, city, or geographical region. JabberPress
uses locales to increase the chance that your article will be seen
by people who will truly appreciate it. Publishing to the right
locales will help bring attention to your work while building credibility
and influence within your area.
Can I publish to more than one locale?
Yes. With a basic account, an article can be published in up to
twenty locales at one time.
How do I publish my article
on the JabberPress home page?
To see your article on our home page, check the "Publish to
Home" box when adding a new article to your account (this is
checked by default). Alternatively, you can choose the "Home
Page" locale under "United States" in the locale
selection menu on the publishing page. When your article is ready,
change its status from "inactive" to "active"
and its access to "public". It should be listed in our
"Recent" menu within a few minutes (remember to refresh
your browser).
If I publish to a City locale will my article be listed in a state-wide
search?
Yes. However, articles published to a State locale will always
appear before a City locale. To insure that your article will be
listed state-wide, you should also publish to the State locale.
If I publish to a State locale will my article be listed in a
city-wide search?
No. An article must be published within the locale being searched
or a sub-locale to be included in the results.
How do I add a locale to your database?
In the United States alone, there are over 100,000 places that
can be considered to be locales. We have listed over 17,000 of them
in our database. If you would like to suggest a locale, or we accidentally
missed yours, please send an email to support@jabberpress.com and
include "add locale" in the subject.
How do I publish articles for another Jabberpress account?
To become a "Publisher" for articles posted on another
account, the other account must first be registered as a "Client"
and be assigned, at minimum, the "permitSharedContent"
action under the "Xpress User" app. By default, new accounts
are configured with a user role called "writer". Assigning
this role to the client will give him the "permitSharedContent"
action (and a few others). Once this is done, Your site's name will
appear as a choice under the "publisher" field when the "writer"
edits his article.
How do I let another account publish my articles?
To have your articles "Published" by another account,
your account must be registered with the publisher as described
above in "How do I publish articles.."
Once this is done, their sites name will appear as a choice under
the "publisher" field when editing the article. Simply
select the desired publisher and save the document.
What are the responsibilities
of the "Publisher"?
The publishers primary responsibility is to decide the locales
used in publishing an article. Additionally, the publisher will
have most of the privileges that an author has. Including: editing,
choosing a title graphic or photo, and serving as the comment moderator.
About the only things a publisher can not do are delete an article
from the database and change access to "private".
Media References
What are media references?
A Media reference is a hyper-link to a record in our database that
provides a detailed description of a resource or news item. The
record typically will have a link to the resource, the company that
created it, the author, and the date it was published. When a Jabberpress
article includes a media reference, it is automatically linked and
related to all other article that uses the same reference.
How do I add references to my
article?
When viewing your article in the Manager App, click the "add"
button on the "Media References" bar at the bottom of
the page. You will now be given the option to search for an existing
reference or to create a new one. Once added, The "Link"
button on the article editor will display the reference as a drop-down
choice.
How do I find available reference?
If you don't know a reference by it's title, you can perform an
advanced search by selecting the "Journal" tab and clicking
"Media References" item under the "Resources"
menu. This page allows searching by author, date, media key, etc..
How do I add records to the
media reference database?
If you want to add new media references to our database, select
the "Journal" tab and click the "Media References"
item under the "Resources" menu. Then, click the "New"
button at the top right of the page.
Can other people change my references?
Jabberpress administrators can always change reference data. Otherwise,
if a reference is shared among all accounts, only the author of
a media reference can change it. If the reference is not shared,
it can also be modified by group members.
Can other authors reference
my article?
Yes. All Jabberpress articles are automatically added to the media
reference database when first made public. published. Articles that
are not published must be entered manually.
Account Management
How do I add users to my account?
Any user with an active account on JabberPress can be added to
your own account. To add a user, login to your App Manager and select
the manager tab. From the sidebar, select Users from the Administration
menu. Now click the import button. On the import screen, enter a
username and select one or more roles to define permissions. Click
the "Save" button.
Note: if you include the users password, you will also be given
the users real-name and email information. Without the password,
personal information is NOT accessible.
How do users login to my account?
Clicking the login button from your personal JabberPress "Home
Page" will allow them to directly access your account. A "Home Page"
can be reached by clicking any link identifying the author of an
article or comment. Alternatively, a user can append your domain
with an "@" sign when logging in from any login screen.
For example: the user name "hername@yourname.user.xpress"
will allow "hername" to log into the account "yourname.user.xpress".
Do imported users have the same privileges as me?
Only if you give them the "admin" role. Otherwise, their privileges
are limited to the ones assigned to their role(s). If given the
"admin" role, the only actual difference is that the account
holder cannot be removed.
How can I change the default permissions and user roles?
User roles and permissions can be modified from the security sidebar
under the "Manager" tab in your user console. Please note that this
area is for power users only! changing these settings can have a
dramatic effect on both site security and availability. Consult
the JabberPress User Guide for more details.
What is the difference between a "client" and a "user"?
On the Datamessenger Enterprise (used by jabberpress), a user refers
to a single login account. A "client" refers to an entire application
domain and all of its users. At jabberpress, your account is assigned
one of each. When your account was created, we gave you a user login
and an application domain in which to create and manage your content.
How do I add a "client" to my account?
In the App Manager, click on the "Manager" tab. Then,
select "Clients" under "Security" on he sidebar.
You will now be looking at a list of client domains that use your
site. If the domain you want is not listed, click the import button.
Then, on the "Import Client Domain" form, enter the domain you wish
to add and select a role to assign it privileges.
Hint: At Jabberpress, in most cases, a users account domain is
the users name followed by the suffix ".user.xpress".
For example, if their username is bigwheel then their domain is
"bigwheel.user.xpress".
Can my Client's users log into my account?
No! Client actions and privileges are handled internally. Since
a client's user does not access resources directly, a login is not
required or permitted.
Do the users of my client have
the same privileges as users on my account?
Yes and No. Client request are processed differently than user
requests and are, therefore, limited in scope. However, in theory,
any action granted the client can be performed by the clients user
if that user is granted the same privilege on the client account.
In other words, if a user can do it on the client, and the client
can do it on you, the user can do it on you too. So, it's always
a good idea to limit actions to only what is necessary.
Why do I have a client called
"User Application Domain"?
The "User Application Domain" identified by "user.xpress"
represents the collective user base of Jabberpress.com. It is what
permits people to comment on your articles and interact with your
account. Removing this client, or altering the "client"
role that it uses, may seriously disrupt account functionality.
Note to hackers: There may be legitimate reasons for changing these
settings. This is why we allow it. However doing so will not prevent
people from reporting user agreement violations but may prevent
us from giving advanced notice before deleting your account (seriously!).
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